If you're a service provider looking to expand your reach, improve visibility, and attract more customers, then the Ahfiah Business Plus app is the perfect platform for you. Designed to help service providers manage their listings and connect with a broader audience, Ahfiah Business Plus offers a range of tools to enhance your business profile. However, we understand that you may have questions before getting started. That's why we've compiled this list of frequently asked questions to help you make the most of the Ahfiah Business Plus app.
1. What is Ahfiah Business Plus?
Answer:
Ahfiah Business Plus is a dedicated app for service providers in Nigeria who want to advertise and manage their services on the main Ahfiah app. It acts as a comprehensive hub where you can create and update your business profile, offer discount vouchers, manage bookings, and showcase your services to attract more clients. It's designed to help verified service providers stand out and gain visibility within the Ahfiah community.
2. How Do I Sign Up for Ahfiah Business Plus?
Answer:
Signing up is simple and completely free! Just download the Ahfiah Business Plus app from the App Store or Google Play, and follow the registration process. Fill out the necessary details, complete the verification form, and once your profile is approved, you'll be able to manage your services directly from the app.
3. What Are the Benefits of Using Ahfiah Business Plus?
Answer:
With Ahfiah Business Plus, you can:
- Create a Shareable Mini-Site: Showcase your services with a customized mini-site that can be shared easily.
- Offer Discount Vouchers: Attract new clients by providing exclusive discounts to Ahfiah users.
- Direct Bookings & Payments: Receive booking requests and payments directly through the app.
- Multi-Branch Management: Manage multiple locations under a single profile.
- Advertising Support: Benefit from Ahfiah's extensive advertising campaigns to boost your visibility.
- Early Access to New Features: Be the first to access new tools designed to help your business grow.
4. Is There a Fee to Use Ahfiah Business Plus?
Answer:
No, registering on Ahfiah Business Plus is completely free. There are no hidden fees to create and manage your profile. However, if you choose to receive payments through the app, a small transaction fee of 10% is deducted by our payment partner, Paystack, for processing payments.
5. How Does the Payment System Work?
Answer:
Service providers can receive payments from Ahfiah users directly through the app. Once a service is completed, the user confirms it via a form, and the payment is processed through Paystack. Easi Technology Software & Services Limited takes a 10% fee from the transaction. Payments are disbursed within 48 hours or accumulated and paid out weekly.
6. Why Do I Need to Complete the Verification Process?
Answer:
Verification is essential to ensure that only genuine and trustworthy service providers are listed on the Ahfiah app. It helps us protect Ahfiah users from scams and fraud. The verification process usually takes up to 48 hours. Once completed, you'll receive a confirmation, and your profile will display a Verified Badge, increasing your credibility.
7. What Types of Services Can I Advertise on Ahfiah?
Answer:
Ahfiah supports a wide range of service categories, including but not limited to:
- Beauty & Personal Care (e.g., hair salons, nail technicians, skin care specialists)
- Health & Wellness (e.g., massage therapists, fitness trainers)
- Home Services (e.g. cleaners)
- Event Planning & Management (e.g., decorators, caterers, photographers)
- Custom Services (e.g., art and craft services, tailor-made solutions)
If your service fits into one of these categories or any other professional service, you’re welcome to join!
8. How Can I Offer Discount Vouchers to Ahfiah Users?
Answer:
To offer discount vouchers, you must first register and verify your profile on the Ahfiah Business Plus app. Once verified, you’ll find an option to create and manage discount vouchers within your dashboard. These vouchers will be visible to users on the main Ahfiah app, helping you attract more clients.
9. Can I Manage Multiple Business Locations?
Answer:
Yes! Ahfiah Business Plus allows you to manage multiple branches under a single business profile. This feature is perfect for businesses with several locations, as it helps you maintain a consistent brand presence while reaching a wider audience.
10. How Do I Receive Bookings Through the Ahfiah App?
Answer:
Users can book your services directly through the Ahfiah app. When a user selects your service, a booking request will be sent to your email, and you can manage it directly with the user. This streamlined process ensures you never miss an opportunity to serve new clients.
11. What Happens If There Is a Dispute with a Client?
Answer:
Ahfiah prioritizes user satisfaction and safety. If a dispute arises, we encourage you to communicate directly with the client to resolve the issue amicably. However, if further assistance is needed, our support team is available to help mediate and find a resolution.
12. Can I Edit My Business Profile After Registration?
Answer:
Absolutely! You have full control over your profile. Simply log into the Ahfiah Business Plus app, go to the Profile section, and make any necessary updates. Whether you want to add new services, update your photos, or change your business description, you can do it all with ease.
13. Is Ahfiah Business Plus Only Available in Nigeria?
Answer:
Currently, Ahfiah Business Plus is focused on service providers based in Nigeria. We are expanding our reach, and more locations may be added in the future as we grow our network.
14. How Can I Contact Support If I Have Issues?
Answer:
If you encounter any issues or have additional questions, our support team is here to help. You can reach us through the Help & Support section on the Ahfiah Business Plus app or email us at support@ahfiah.com.