Introduction

Welcome to Ahfiah Business Plus, a business package designed to help you elevate Nigerian service providers/businesses through the Ahfiah app platform. By signing up for Ahfiah Business Plus, you agree to the following terms and conditions, which outline your rights and responsibilities as a member.

1. Acceptance of Terms

By registering for Ahfiah Business Plus, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with these terms, you should not use Ahfiah Business Plus.

2. Services Provided

Ahfiah Business Plus offers the following features to its users:

Customizable Business Profile: Create and manage a personalized business profile that is displayed on the Ahfiah app.
Coupon Creation: Generate and manage promotional coupons that ahfiah users can redeem at your place of business / for online purposes or at your event location.
Backend Access: Gain access to ahfiah, through Easitech's software to directly contribute, and update your business profile on the Ahfiah app.
User Interaction: Engage with users through direct bookings, and appointments, sent directly to your registered email address.

3. Customizable Business Profile

You are responsible for the accuracy and completeness of the information provided in your business profile.
Any changes or updates to your profile must comply with Ahfiah's content guidelines and policies.
Ahfiah reserves the right to review, approve, or reject any content submitted to your business profile.

4. Coupon Creation and Redemption

You can create promotional coupons to attract customers to your business, on-site or online.
We request coupons must clearly state the terms and conditions for redemption, including any expiration dates or usage limits.
You are solely responsible for honoring the coupons and ensuring that they are redeemed according to the stated terms.

5. Backend Access and Contributions

You will receive backend access to EasiTech’s software, allowing you to contribute directly to the Ahfiah app.
All contributions must be relevant to your business and adhere to Ahfiah’s content guidelines.
Ahfiah reserves the right to review, modify, or remove any contributions that violate these terms or our content policies.

6. Fees and Payments

The subscription fee for Ahfiah Business Plus is currently FREE.
For payments processed via the ahfiah app, you are required to sign an agreement with Easi Technology Software and Services Limited.

7. Termination and Cancellation

You may cancel your Ahfiah Business Plus subscription at any time by contacting our support team, at support@ahfiah.com
You can delete your profile by accessing your profile settings and tapping "delete account".
Ahfiah reserves the right to terminate your subscription for any violation of these terms or other applicable policies.
Upon termination or cancellation, you will no longer have access to the Ahfiah Business Plus features.

8. Privacy and Data Protection

Ahfiah is committed to protecting your privacy and personal data.
Any information collected during your use of Ahfiah Business Plus will be handled by our Privacy Policy.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

9. Intellectual Property

All content and software provided as part of Ahfiah Business Plus are the property of Ahfiah or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the software solely for the purposes outlined in these terms.
You may not copy, modify, distribute, or reverse engineer any part of the software or content provided by Ahfiah.

10. Limitation of Liability

Ahfiah is not liable for any direct, indirect, incidental, or consequential damages arising from your use of Ahfiah Business Plus.
Ahfiah’s total liability to you for any claims arising under these terms is limited to the amount paid by you for Ahfiah Business Plus in the 12 months preceding the claim.

11. Changes to Terms and Conditions

Ahfiah reserves the right to modify these terms and conditions at any time.
Any changes will be communicated to you via this app or via email.
Continued use of Ahfiah Business Plus after such changes constitutes your acceptance of the new terms.

12. Contact Information

For any questions or concerns regarding these terms and conditions, please contact our support team at support@ahfiah.com.

By joining Ahfiah Business Plus, you agree to these terms and conditions and commit to upholding the standards and policies of the Ahfiah community. Thank you for choosing Ahfiah to grow and promote your business!

Ahfiah Noticeboard Feature

The Ahfiah Noticeboard is a dedicated platform for service providers to submit their services for advertisement placement. By submitting your ad to the noticeboard, you agree to the following terms:

Access and Submission:
- Service providers must download and sign up on the Ahfiah Business Plus app to access and submit ads to the noticeboard.
- Submissions must include accurate and complete information about the service offered.
Content Guidelines:
- Ads must comply with Ahfiah’s community standards and content policies, including but not limited to:
  - No nudity, explicit material, or inappropriate content.
  - No promotion of illegal activities, including gambling, drugs, fraud, or identity manipulation.
  - No deceptive or misleading claims.
- All submissions are subject to review and approval by the Ahfiah team before being published.
Responsibility of Advertisers:
- Service providers are solely responsible for the accuracy and authenticity of the information provided.
- Ahfiah reserves the right to remove or deny any submission that violates the terms or fails to meet quality standards.
Public Information:
- Once approved, 80% of the submitted information, including contact details (email and phone number), will be made public for potential customers to view and engage with.
Liability:
- Ahfiah is not liable for any disputes, damages, or issues arising between service providers and users engaging with the noticeboard content.
- Service Providers are encouraged to maintain professional conduct and resolve disputes amicably.

Additional Terms for Ahfiah Business Plus Users

Account Authenticity:
- Falsified or deceptive information will result in account suspension and potential reporting to authorities.
Content Ownership:
- By submitting content to Ahfiah or the Ahfiah Business Plus app, you grant Ahfiah a non-exclusive, royalty-free license to use, display, and promote the content across its platforms.
Payment Policy:
- Advert placement on the noticeboard is currently free. Any future updates to the payment structure will be communicated in advance.
Conduct and Compliance:
- Service providers must adhere to local laws and regulations regarding their business practices and advertisements.
- Violation of these terms may result in permanent removal from Ahfiah’s platform.
Service Verification:
- Ads submitted by service providers are subject to verification processes to ensure the authenticity and reliability of the service being advertised.

Necessary Knowledge for All Users

Data Usage:
- Ahfiah collects and displays user-submitted data to facilitate better connections between customers and service providers. Personal data shared publicly is limited to what is necessary for customer engagement.
Dispute Resolution:
- In case of any disputes between users and service providers, Ahfiah encourages both parties to communicate directly. Persistent or unresolved issues may be escalated to Ahfiah’s support team.
User Ratings and Reviews:
- Customers can rate and review service providers to share their experiences. Service providers are expected to uphold high standards of professionalism to maintain positive ratings.
Updates to Terms:
- Ahfiah reserves the right to update these terms and conditions periodically. Users will be notified of any significant changes via the app or email.

What You’re Getting with Ahfiah Business Automation Tools

Ahfiah Business Automation Tools are designed to help service providers:

✅ Capture Leads Effortlessly: Automate the collection of client inquiries through customizable links shared on social media and other platforms.
✅ Automate Follow-Ups: Automatically send follow-up messages to leads based on their interactions, ensuring no opportunity is missed.
✅ Streamline Client Engagement: Manage leads, track conversations, and improve response times without manual effort.

Your Responsibilities as a User

While Ahfiah provides the technology to automate your business processes, you are responsible for:

Providing accurate business and contact information.
Regularly reviewing automated communications to ensure they reflect your brand and services.
Following up on leads in a timely and professional manner.

Fair Use of the Platform

Ahfiah Business Automation Tools are intended for legitimate business purposes. You agree not to:

Use the platform for spam, fraudulent activities, or unsolicited marketing.
Misrepresent your business or services to potential clients.
Violate any applicable laws while using our services.

Limitation of Liability

While Ahfiah aims to provide reliable automation services, we are not liable for:

Missed leads due to technical issues beyond our control.
Inaccurate information provided by users or leads.
Any loss of business resulting from the misuse of automation tools.